Terms and Conditions KIS189 — Complete Platform Usage Guide

Use of the KIS189 platform is fully governed by the terms and conditions set out in this document. These terms take effect immediately upon your first access to the KIS189 website or app, whether you register as a member or simply browse the platform.

If you disagree with any part of these terms, you are advised not to use KIS189 services. Continued use of our platform following any terms amendment constitutes acceptance of the revised terms.

These terms are to be read together with Privacy Policy and Responsible Gaming Policy KIS189, all of which together form the entire agreement between you and our platform.

To register and use KIS189 services, you must meet all of the following eligibility requirements:

• Age at least 18 years old or the age of majority under the laws of your country of residence, whichever is higher.
• Have full legal capacity to enter into a binding agreement.
• Not located in a geographic region where online gambling is absolutely prohibited by local law.
• Not previously banned from using KIS189 services for any breach of terms.
• Act on your own behalf and not as an agent or representative of any third party.

KIS189 reserves the right to request proof of age and identity verification at any time through the standard KYC (Know Your Customer) process. All submitted documents will be handled securely and confidentially.

Each individual is only permitted to hold one (1) KIS189 account only. Registering multiple accounts by the same individual is a serious breach of these terms and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of all fund balances and bonuses.

During registration, you are required to provide accurate, complete, and current information including your full name, phone number, email address, and any other required details. Providing false or misleading information at registration or at any point thereafter constitutes a breach of these terms.

• You are solely responsible for maintaining the confidentiality of your account password.
• All activity that occurs through your account is your sole responsibility, whether or not you were aware of it.
• Notify the KIS189 support team immediately if you suspect your account has been accessed without authorization.
• KIS189 shall not be liable for any losses arising from unauthorised use of your account due to your own negligence.

Transferring or selling your account to another party is strictly prohibited. A KIS189 account is personal and non-transferable under any circumstances.

KIS189 supports a range of popular payment methods in Malaysia including DuitNow, FPX, local bank transfers, Touch 'n Go eWallet and GrabPay. All financial transactions are processed through systems protected by 256-bit SSL encryption to ensure the security of your data.

Deposit: The minimum deposit is determined by your chosen payment method. Deposited funds will be credited to your account upon successful transaction verification. KIS189 does not charge any processing fees for deposits made via supported payment methods.

Withdrawal: Withdrawal requests may only be submitted to a bank account or digital wallet registered in the same member's name. KIS189 does not process withdrawals to third-party accounts under any circumstances.

• Minimum withdrawal amounts are subject to limits set by the chosen payment method.
• KIS189 reserves the right to request identity verification documents before processing a first-time withdrawal or any amount exceeding a specified limit.
• Verified withdrawal requests will be processed promptly, subject to the chosen payment method.
• Any attempt to withdraw funds obtained through fraudulent activity will be blocked and reported to the relevant authorities.

KIS189 offers a variety of bonuses and promotions to members from time to time, including welcome bonuses, reload deposit bonuses, cashback, loyalty rewards and seasonal promotions. Each bonus is subject to specific terms and conditions stated on the relevant promotions page.

Wagering Requirement (Rollover): All bonuses issued by KIS189 are subject to minimum wagering requirements before any wins derived from those bonuses may be withdrawn. The specific wagering requirements for each promotion are clearly stated in the respective promotion terms.

• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• Only one member per household, IP address or shared device is eligible for the welcome bonus.
• KIS189 reserves the right to revoke any awarded bonus if there is evidence of abuse or attempts to exploit promotions.
• All bonuses have a stated validity period; expired bonuses will be forfeited automatically.
• KIS189 reserves the right to modify, suspend or terminate any promotion at any time without prior notice.

All games on the KIS189 platform operate using a random number generator (RNG) certified by an independent third-party body. This ensures that every game outcome is random, fair, and cannot be manipulated by any party, including KIS189 itself.

KIS189 members are required to conduct themselves with courtesy and integrity while using the platform. The following behaviours are strictly prohibited and may result in immediate account suspension:

• Using bots, automation, or any unauthorized method to play or place bets.
• Colluding with other players to cheat or exploit games (collusion).
• Uploading or sharing offensive, obscene, or unlawful content through the platform.
• Attempting to hack, disrupt or compromise the security of the KIS189 system.
• Using the platform for money laundering or financing illegal activities.

Completed game results are final and cannot be disputed except where there is clear evidence of a verified technical system error confirmed by the KIS189 technical team.

KIS189 takes the protection of members' personal data very seriously. All information you provide to us is collected, stored and processed in accordance with KIS189 Privacy Policy comprehensive.

Our platform uses 256-bit SSL encryption to protect all data transmitted between your device and KIS189 servers. Your financial data is never stored in a format directly readable by any KIS189 employee.

• KIS189 will not sell, rent or disclose your personal information to third parties without your consent, except where required by law.
• You have the right to request access to, correction of, or deletion of your personal data held by KIS189.
• KIS189 may use non-identifiable aggregated data for platform improvement and internal analytics purposes.

You may close your KIS189 account at any time by contacting our customer support team. Before closure, please ensure all available funds have been withdrawn, as KIS189 is not responsible for unclaimed funds after a specified period.

KIS189 reserves the right to suspend or close a member's account without prior notice if:

• Evidence of fraud, misconduct, or serious breach of terms has been found.
• The account is used for money laundering activities or suspicious financial transactions.
• The member is found to hold more than one active account.
• The registration information provided has been found to be false or misleading.
• The member is found to be under the permitted age limit.

In the event of account closure due to a breach of terms, KIS189 reserves the right to forfeit all bonus balances and winnings obtained through activities that violated those terms.

KIS189 provides its platform and services on an "as is" and "as available" basis. While we make every effort to ensure the platform operates without interruption, we cannot guarantee that the service will always be available, error-free or fully secure from external threats.

KIS189 shall not be liable for:

• Financial losses arising from technical service disruptions beyond our control.
• Losses caused by legitimate and fair game outcomes.
• Actions by third parties such as internet service providers or financial institutions that affect your transactions.
• Losses arising from your own negligence in maintaining account security.

KIS189 reserves the right to modify, add or remove any part of these Terms and Conditions at any time. The latest version will be published on this page with a clear update date. It is your responsibility to review this page periodically to ensure you are always aware of the current terms.

Continued use of the KIS189 platform after any terms amendment takes effect constitutes full acceptance of the revised terms. If you disagree with the changes, you may close your account by contacting our support team.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or relating to these terms shall first be resolved through good-faith negotiation before being referred to the appropriate dispute resolution body.

If any provision of these terms is found invalid or unenforceable by a competent court, that provision will be severed from the terms without affecting the validity or enforceability of the remaining provisions.